AVEVA InTouch Access Anywhere
Act Now6.1ICS-CERT ICSA-18-212-04Jul 31, 2018
Attack VectorNetwork
Auth RequiredNone
ComplexityLow
User InteractionRequired
Summary
InTouch Access Anywhere versions 2017 Update 2 and earlier are vulnerable to stored or reflected cross-site scripting (XSS) attacks via CWE-79. Successful exploitation allows attackers to inject and execute arbitrary JavaScript or HTML code in a user's browser session, enabling theft of sensitive information such as credentials or process data, and potentially allowing unauthorized commands to be executed on connected control systems. The vulnerability is triggered by user interaction (clicking a malicious link) but requires no special authentication from the attacker's side.
What this means
What could happen
An attacker could inject malicious JavaScript or HTML code into InTouch Access Anywhere, potentially stealing login credentials or process data from engineering staff, or tricking operators into executing unauthorized actions on connected control systems.
Who's at risk
Organizations running AVEVA InTouch Access Anywhere 2017 Update 2 or earlier are at risk. This affects remote access for engineering staff and operators who use InTouch to monitor and control industrial processes in water, electric, and manufacturing facilities. Anyone relying on this platform for remote troubleshooting, process monitoring, or setpoint adjustment should prioritize patching.
How it could be exploited
An attacker crafts a malicious URL or webpage containing JavaScript/HTML code and tricks a user (via email or social engineering) into clicking the link while logged into InTouch Access Anywhere. The injected code executes in the user's browser and gains access to the application, allowing theft of session tokens or execution of commands on behalf of the logged-in user.
Prerequisites
- User must click a malicious link or visit an attacker-controlled webpage while an authenticated InTouch Access Anywhere session is active
- No special network access required; attack is web-based and works over the internet
remotely exploitableno authentication required for the malicious link itself (though InTouch session required)user interaction required (clicking link)high EPSS score (27.2%)affects remote access to control systems
Exploitability
High exploit probability (EPSS 27.2%)
Affected products (2)
1 with fix1 pending
ProductAffected VersionsFix Status
Vulnerable< 3.0.0No fix yet
InTouch Access Anywhere: 2017 Update 2 and prior≤ 2017 Update 22017 Update 2b or later
Remediation & Mitigation
0/4
Do now
0/3HARDENINGRestrict internet access to InTouch Access Anywhere—place it behind a firewall and do not expose to the internet directly
HARDENINGRequire users to access InTouch Access Anywhere only through a VPN when remote access is necessary; keep VPN software current
WORKAROUNDEducate engineering and operations staff to avoid clicking links in unsolicited emails and to verify URLs before logging into access platforms
Schedule — requires maintenance window
0/1Patching may require device reboot — plan for process interruption
HOTFIXUpdate InTouch Access Anywhere to version 2017 Update 2b or later
CVEs (1)
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